Building a Customer Engagement Score for Pharma: A Framework
A Customer Engagement Score aggregates cross-channel HCP interactions into a single, actionable metric. Here is how to design one that actually drives decisions.
A Customer Engagement Score aggregates cross-channel HCP interactions into a single, actionable metric. Here is how to design one that actually drives decisions.
Most biotech companies wait until Phase III or later to think about commercial strategy. By then, critical decisions have already been made — often badly. Here is why GTM planning should start earlier.
Every pharma company talks about omnichannel. Very few can actually measure whether their omnichannel strategy is working. Here is why, and what to do about it.
Most diagnostics companies position on sensitivity, specificity, and throughput. The problem? So does everyone else. Here is how to build positioning that actually differentiates.
Launching a medical device in the UK requires navigating regulatory approval, market access, and commercial strategy simultaneously. Here is a practical guide to getting it right.